Plumber in Ball Ground and Canton, GA

Licensed, flat rate, no service call fee, and a real person on the phone 24 hours a day. Performance Plumbing runs Ball Ground, Canton, Holly Springs, Waleska, Jasper and Woodstock from our shop on Valley Street in Ball Ground.

Every plumbing service, one licensed Cherokee County crew

Performance Plumbing is a family owned plumbing company in Ball Ground, Georgia, licensed and insured under Georgia master plumber license MP210684, working out of our shop on Valley Street since 2015. Our trucks run Ball Ground, Canton, Holly Springs, Waleska, Jasper and Woodstock every week, and the same crew handles everything from a dripping faucet to a full repipe. Every technician is drug tested and background checked, there is no service call fee, and you get a flat rate quote before any work starts.

Here is what we do, with a page for each so you can read exactly how the job goes:

Emergency plumbing, 24 hours a day

A burst pipe, a sewage backup, a water heater flooding the garage, a main line that will not drain: those do not wait for business hours, and neither do we. A real person answers our phone 24 hours a day, and an emergency plumber comes to Ball Ground, Canton, Holly Springs, Waleska, Jasper or Woodstock at any hour. There is no service call fee for coming out, and you hear the flat rate number before anyone picks up a wrench.

If water is running where it should not, the first move is the main shut-off valve, usually where the water line enters the house or at the meter by the street. Turn it off, then call or text 404-637-9017. For a sewage backup, stop running water in the house and keep people and pets away from the spill until we get there.

The jobs we get called for most

Clogged drains and slow drains. Grease, hair and buildup narrow the pipe until the sink or tub stops draining. We clear it without corrosive chemicals, and if every drain in the house is slow at once we check the main line before anything else. Read more on the drain cleaning page.

Toilets. Clogs, running toilets, leaks at the base, rocking bowls and replacements. A plunger is worth a try first; when it keeps coming back, the problem is usually past the toilet. The toilet repair page walks through it.

Faucets and kitchen fixtures. Dripping faucets, low pressure at one fixture, garbage disposals that hum or leak. Most are same visit repairs. See kitchen plumbing.

Water heaters. No hot water, not enough of it, rumbling tanks, leaks at the base. We repair when it makes sense and replace when it does not, tank or tankless. Start with the water heater page.

Water leaks. A small drip inside a wall does more damage over a month than a burst pipe does in an hour. We locate the leak first, with pressure testing and cameras where needed, then fix the source and the line around it. See leak detection and slab leaks.

Sump pumps and sewage backups. A sump pump that quit is the difference between a dry basement and a flooded one in the next storm, and a sewage backup is a health problem before it is a plumbing problem. We handle both, and we clean up after a backup so there is nothing left behind. See sump pumps and sewer line repair.

How a service call works

Consultation. We ask about the house, the problem, and anything recent like a renovation or an appliance change. The more you tell us, the faster the diagnosis.

Assessment. Depending on the job we inspect the exposed pipe, check fixtures for corrosion, test water pressure, and run a camera through the line when the problem is underground or inside a wall.

Recommendations and a flat rate quote. You get the options and the flat rate number for each before any work starts. The number you hear is the number you pay. If financing helps, we offer it through the financing page.

Where we work, and where we do not

Cherokee County is home: Ball Ground, Canton, Holly Springs, Waleska, Woodstock, Hickory Flat and BridgeMill. We also run to Cumming on the Forsyth side, Jasper and Big Canoe in Pickens County, and Kennesaw. We do not run service routes to Atlanta, Marietta, Alpharetta or anywhere south of the metro, so if you are searching from there, a plumber closer to you will be faster.

Why Ball Ground and Canton call Performance Plumbing

  • Family owned in Ball Ground since 2015, licensed and insured, Georgia master plumber license MP210684.
  • No service call fee and flat rate pricing. You know the cost before the work starts.
  • A real person answers 24 hours a day, and an emergency plumber comes out at any hour.
  • Drug tested, background checked technicians who show up on time in a marked truck.
  • 119 five star reviews on Google from neighbors in Ball Ground, Canton, Woodstock and Holly Springs.
  • Part of the community: Cherokee County Chamber of Commerce member and Ball Ground STEM Academy Partner in Education.

Need a plumber in Ball Ground or Canton? Call or text 404-637-9017. A real person answers 24 hours a day, there is no service call fee, and you get a flat rate quote before any work starts.

Questions people ask before they call

Do you have an emergency plumber available 24 hours a day?

Yes. A real person answers the phone 24 hours a day and an emergency plumber comes to Ball Ground, Canton, Holly Springs, Waleska, Jasper and Woodstock at any hour. There is no service call fee.

Is there a service call fee?

No. We come out, look at the problem and give you a flat rate quote before any work starts. If you decide not to go ahead, you owe nothing for the visit.

How does flat rate pricing work?

You get the price for the job before the work starts, not an hourly rate with the clock running. The number you hear is the number you pay, and it does not change if the job takes longer than expected.

What should I do first if a pipe bursts?

Turn off the main water shut-off valve, usually where the line enters the house or at the meter near the street, then call or text us. Shutting the water off first limits the damage while we are on the way.

What areas do you serve?

Ball Ground, Canton, Holly Springs, Waleska, Woodstock, Hickory Flat and BridgeMill in Cherokee County, plus Cumming, Jasper, Big Canoe and Kennesaw. We do not run routes to Atlanta, Marietta or Alpharetta.

Are you licensed and insured?

Yes. Performance Plumbing holds Georgia master plumber license MP210684 and is fully insured. Every technician is drug tested and background checked.

Every drain in my house is slow. Is that a clog?

Probably not a single clog. When every drain slows at once the problem is usually the main line or the septic system, not one sink. We check the main line and, if you are on septic, the tank, before clearing anything.

Can you replace a water heater the same day?

Often, yes, for standard tank water heaters we stock. Tankless and specialty units may take a day to source. We tell you on the phone what is possible before we come out.

Do you handle septic as well as plumbing?

Yes. Performance Plumbing has its own septic division with a pump truck, so the plumbing inside the house and the tank and drain field outside are handled by one licensed company.

Do you offer financing?

Yes, financing is available for larger jobs such as water heaters, repiping and sewer line replacement. The details are on our financing page and we can walk you through it on the call.