Toilet Repair, Clogged Toilets and Toilet Installation in Canton and Ball Ground, GA
Toilet repair, clogged toilets and new toilet installation
A toilet that will not flush, will not stop running, rocks on the floor or clogs every week is the most common plumbing call in Cherokee County, and the one most people put off longest. Performance Plumbing repairs, unclogs and replaces toilets across Canton, Ball Ground, Holly Springs and Woodstock, and the first visit is the same every time: no service call fee, a look at what is actually wrong, and a flat rate quote in writing before any work starts.
What we do
- Clogged toilet repair, including the ones a plunger will not move: wipes, toys, a toothbrush, or a clog that is actually in the drain line past the toilet.
- Running toilet repair: flappers, fill valves, flush valves and handles, the parts that quietly add to the water bill.
- Toilet leak repair at the base, the tank bolts or the supply line, and the wax ring or flange underneath.
- Toilet installation and replacement, including taller comfort height models, dual flush and low flow units that actually flush.
- Rocking or loose toilets, which usually means a broken flange or a rotted subfloor that we repair before resetting.
- Toilet drain clogs cleared with a closet auger or a cable, and a camera inspection when the clog keeps coming back.
Try this first: unclogging a toilet without a plumber
Stop flushing. The bowl drains by gravity and the vacuum in the trapway, and flushing a blocked toilet only adds water to a bowl that is already full. Leave it for twenty or thirty minutes; a soft clog will sometimes drain on its own. Then use a plunger made for toilets, the kind with a flange or horn on the bottom, not the flat cup sink kind. Let the bowl drain as low as it will, seat the plunger over the outlet so it seals, push slowly to fill it, then work it firmly. Most paper clogs clear in a few strokes. If the water drains, flush once to confirm. If it does not, or the toilet clogs again within days, that is when to call. Do not pour chemical cleaner into a toilet; it does not work on a toilet clog and it sits in the bowl for whoever opens it next.
The signs it is time to call
- The plunger does not clear it, or it clears and clogs again within days.
- Two toilets, or a toilet and a tub, back up at the same time, which is the main line, not the toilet.
- Water around the base of the toilet after a flush.
- A toilet that runs, hisses or refills on its own through the day.
- A toilet that rocks, or a floor that feels soft around it.
- Gurgling from the tub or sink when the toilet flushes.
Repair it or replace it
A flapper, fill valve, wax ring or handle is a repair, and a cheap one. A toilet with a cracked tank or bowl, one that needs two flushes every time, or an older unit that uses three to five gallons per flush is a replacement, and a modern unit pays for itself on the water bill. We tell you which one you have and quote both if you want to compare. If you have already bought a toilet, we install it; if you want a recommendation, we have models we trust because we replace the ones that fail.
Clogs that are not the toilet
When a toilet clogs repeatedly and the plunger is not the answer, the problem is usually past the toilet: a partial blockage in the drain line, roots or a belly in the main sewer line, or a vent that has clogged so the drain cannot breathe. That is why a toilet that keeps clogging gets a camera, not another auger. See drain cleaning and sewer line repair for what happens next, and for homes on septic, a tank that is full produces the same symptom; see septic pumping.
What toilet repair costs, and why we do not print a number
A flapper is not a wax ring is not a new toilet with a flange repair. We look at the toilet, tell you which one you have, and quote it flat rate in writing before any work starts. There is no service call fee for the visit. If you decide to hold off, you owe us nothing.
Where we repair and install toilets
We work out of Ball Ground and cover Cherokee County every day: Canton and BridgeMill, Holly Springs, Hickory Flat, Woodstock, Waleska and Ball Ground itself, plus Jasper and Big Canoe in Pickens County and the Cumming side of Forsyth County. Kennesaw and Milton when the schedule allows. We are not the right call for Atlanta, Marietta or Sandy Springs, whatever the search result said.
Why Cherokee County homeowners call Performance Plumbing for toilets
- The honest small fix first. A flapper is a flapper. Nobody sells you a toilet for a running tank.
- A camera when it keeps clogging, so you stop paying for the same toilet twice.
- No service call fee and free in person estimates. We look first, quote second, and the quote is flat rate.
- Licensed and insured, Georgia Master Plumber license MP210684, serving Cherokee County since 2015.
- Drug tested and background checked technicians in marked trucks.
- 119 five star Google reviews and a real person answering 24 hours a day at 404-637-9017.
Toilet questions, answered
Why does my toilet keep clogging?
Either too much paper or wipes going down, a low flow toilet that does not clear well, a partial blockage in the drain past the toilet, or a main line or vent problem. If a plunger clears it and it comes back, the cause is past the toilet and a camera finds it.
Why does my toilet keep running?
Almost always a worn flapper that no longer seals, or a fill valve set too high so water spills into the overflow tube. Both are quick repairs, and a running toilet can waste hundreds of gallons a day.
Why is there water around the base of my toilet?
Usually a failed wax ring, sometimes a cracked flange or loose tank bolts. Do not keep flushing on it; the water is going into the subfloor. We pull the toilet, repair the seal or flange, and reset it.
Can you install a toilet I bought myself?
Yes. Bring the model and we install it, including a new supply line and wax ring, and we check the flange before it goes down.
Should I replace an old toilet?
If it is cracked, needs two flushes, or dates from before low flow standards, a modern toilet flushes better and saves water. If it works, keep it. We will say which.
Do you charge a service call fee?
No. We come out, look at the problem, and give you a flat rate quote before any work starts. If you decide to hold off, you owe us nothing.
Are flushable wipes safe for toilets?
No. They do not break down like toilet paper and they are the most common cause of the toilet and main line clogs we clear in Cherokee County. Toilet paper only.
What is a comfort height toilet?
A toilet with a bowl about two inches taller than standard, easier to use for taller people and anyone with knee or hip issues. We install them often in Cherokee County homes.
Can you fix a toilet the same day?
Usually. A home down to one working toilet is treated as a same day call, and a real person answers the phone 24 hours a day.
Which areas do you cover?
All of Cherokee County, including Ball Ground, Canton, Holly Springs, Hickory Flat, Woodstock and Waleska, plus Jasper and Big Canoe in Pickens County and the Cumming area in Forsyth County.
Toilet clogged, running or leaking? Call or text 404-637-9017. A real person answers 24 hours a day, there is no service call fee, and you get one flat rate quote before any work begins.