Septic Pumping, Inspection and Repair in Ball Ground, GA
From a slow drain to a soggy spot in the yard, septic problems rarely announce themselves politely. Performance Plumbing runs a full septic division out of Ball Ground: a 2,100-gallon pump truck, licensed technicians who also know the plumbing side of your house, and the same straight quote before work starts that our plumbing customers have counted on since 2015.
Septic services we handle
- Septic tank pumping and cleaning
- Real estate septic inspections with a written report
- Routine inspections and preventative maintenance plans
- Drain field troubleshooting, repair and restoration
- Septic system installation and replacement
- Septic tank riser installation
- Electronic tank locating and sewer and septic video inspection
- Inlet and outlet baffle repair and distribution box repair
- Sewage ejector pump service
- Main line rooter service between the house and the tank
- Sludge level monitoring
- Commercial septic and grease trap pumping
- Emergency septic pump-outs
Call or text 404-637-9017. We come out, take a look, and give you a straight quote.
Where we pump septic tanks
Cherokee County is home. Ball Ground, Canton, Woodstock, Holly Springs, Waleska and Jasper are the roads our trucks run every week, and most of our septic customers are on acreage and older systems around Ball Ground, Waleska and the north end of the county. Forsyth County, including Cumming and the Lake Lanier side, and Pickens County, including Jasper and Big Canoe, are both in the septic footprint. We do not pump septic tanks in Cobb County.
When a septic tank needs attention
Every long-term fix starts with knowing what is actually wrong. These are the calls we get most, and what each one usually means.
Slow drains and gurgling
When every drain in the house slows down at once, or the toilets gurgle when the washer drains, the tank is often full or the outlet filter is clogged. A pump-out and a filter cleaning usually puts it right. If it is one drain, it is a plumbing clog, and we handle that too.
Odors in the yard or near the tank
Sewage smell outside means the system is venting where it should not, or the tank is overdue. We find the source instead of guessing.
Wet, soft or very green spots over the drain field
The drain field is not absorbing. The cause can be an overdue tank, a clogged filter, compacted soil, roots, or a field at the end of its life. We diagnose before anyone talks about replacement, because many of these are repairable.
Backups into the house
Sewage at the lowest drain, usually a basement shower or floor drain, is the emergency call. A real person answers our line 24 hours a day. We pump the tank, clear the line between the house and the tank, and get the house usable again, then talk about what caused it.
Ejector pumps that quit
Homes with basement bathrooms or low-lying septic components rely on a sewage ejector pump. When it runs constantly, trips the breaker, or stops, we repair or replace it.
What happens during a septic inspection
We locate the tank, electronically if the lids are buried, and uncover the access. We pump the full tank with the 2,100-gallon truck, which lets us see the condition of the inlet and outlet baffles, the effluent filter and the tank walls. We check the distribution box and walk the drain field for wet spots, settling and surfacing. For real estate inspections you get a written report with photos that the buyer, the seller and the lender can all use. For routine visits we tell you what we saw, what it means, and when the next pump-out should be, with no hourly clock running.
New septic systems and replacements
When a drain field has reached the end of its life, or a new home or addition needs a system, the septic division handles it from the soil evaluation and county permit through installation and the final inspection. Because we are also the plumbing contractor, the connection from the house to the tank is done by the same crew, which is one fewer thing to coordinate.
Septic service by county
Cherokee County
Ball Ground, Canton, Woodstock, Holly Springs, Waleska and Jasper. The north end of Cherokee is septic country: acreage lots, homes from the eighties and nineties on original systems, and new construction outside the sewer lines. Our shop is on Valley Street in Ball Ground, so Cherokee gets the fastest response and most of our routine maintenance customers. Pumping, inspections, repairs, risers, drain field work and new systems, all from here.
Forsyth County
Cumming and the west side of Forsyth toward the Cherokee line, including the neighborhoods around Lake Lanier that never got sewer. Routine pumping, real estate inspections and repairs. For new systems and replacements in Forsyth, we handle the county permit and the final inspection the same way we do at home.
Pickens County
Jasper, Big Canoe and the roads in between. Mountain lots mean long driveways, steep tank access and older systems, and the truck is sized for it. Pumping, inspections, ejector pump service for homes with lower-level baths, and drain field diagnosis before anyone recommends a replacement.
Outside those three counties, including anywhere in Cobb, we will tell you on the phone and point you to someone who can help. We would rather say no in thirty seconds than book a job we cannot do right.
How septic pricing works here
No service call fee. We come out, look at the tank, the access and the field, and give you a flat rate number before any work starts. The number does not change because a job took longer than expected. What moves the quote is honest and simple: tank size, how deep the lids are buried and whether risers are installed, how long it has been since the last pump-out, and whether we find a repair while the tank is open. You hear all of that before you say yes, and you can text us photos of the tank area ahead of time if you want a head start.
Preventative maintenance plans
A septic system that gets pumped on schedule and inspected while the tank is open almost never produces the emergency call. Our maintenance plan puts your tank on a pumping interval that fits your household, checks the filter and baffles each visit, logs the sludge level so you can see the trend, and reminds you before the next one is due. For restaurants and small businesses, the same plan covers the grease trap. One less thing to track, and the cheapest septic bill you will ever have is the one that keeps the drain field alive.
Why Cherokee County calls Performance Plumbing for septic
Family owned in Ball Ground since 2015. Licensed and insured, Georgia master plumber license MP210684. A dedicated septic division with a 2,100-gallon pump truck and technicians who understand both sides of the system, the plumbing inside the house and the tank and field outside it. Flat rate pricing and no service call fee, so the number you hear is the number you pay. 119 five star reviews on Google from neighbors in Ball Ground, Canton, Woodstock and Holly Springs. And a real person who answers the phone 24 hours a day, because septic emergencies do not keep office hours.
Septic questions, answered straight
How often should a septic tank be pumped in Cherokee County?
Most tanks need pumping every three to five years. The real answer depends on tank size, how many people live in the house, and whether a garbage disposal feeds the tank. If you cannot remember the last time it was pumped, it is time. We check the sludge level while we are there and tell you honestly when the next one should be.
What are the signs my septic tank needs pumping?
Slow drains throughout the house, gurgling in the toilets, sewage odors in the yard or near the tank, standing water or unusually green grass over the drain field, and sewage backing up into the lowest drain in the house. Any one of those is a reason to call. Two or more means call today.
Do you do septic inspections for real estate closings?
Yes. Real estate septic inspections are a regular job for us in Ball Ground, Canton and across Cherokee, Forsyth and Pickens counties. We locate the tank, pump it, inspect the baffles, filter, risers and drain field, and give you a written report the buyer, seller and lender can use.
Do you install and replace septic systems, or only pump them?
Both. Performance Plumbing runs a full septic division: pumping, maintenance, inspections, repairs, drain field work, and new system installation and replacement. The same licensed company that handles your plumbing handles your septic, so you make one call.
Which areas do you serve for septic?
Cherokee County first: Ball Ground, Canton, Woodstock, Holly Springs, Waleska and Jasper. We also serve Forsyth County, including Cumming, and Pickens County, including Jasper and Big Canoe. We do not pump septic tanks in Cobb County.
What happens during a septic pump-out?
We locate and uncover the tank, open the access lids, and pump the entire tank with our 2,100-gallon truck, not just the liquid off the top. While the tank is open we check the inlet and outlet baffles and the filter, look at the drain field for signs of trouble, and tell you what we found before we leave. Most routine pump-outs are finished the same visit.
Is there a service call fee?
No. We come out, take a look, and give you a straight quote. Our pricing is flat rate, so you know the number before any work starts and there is no hourly clock running.
What does it mean if my yard is wet or extra green over the drain field?
It usually means the drain field is not absorbing the way it should. That can come from a tank that is overdue for pumping, a clogged outlet filter, compacted soil, roots, or a field that has reached the end of its life. We diagnose it before anyone talks about replacing anything, because a good share of these are fixable.
Can you handle a septic emergency after hours?
Yes. A real person answers our phone 24 hours a day. For a backup into the house or sewage surfacing in the yard, call or text 404-637-9017 and we will get a truck headed your way as fast as the schedule allows.
Do you service commercial septic systems and grease traps?
Yes. Commercial septic pumping, grease trap pumping and maintenance plans for restaurants and small businesses in Cherokee County are part of the division. Ask about a preventative maintenance schedule so a pump-out never turns into a shutdown.
Ready to get it handled? Call or text 404-637-9017. We come out, take a look, and give you a straight quote.
Need septic pumping, an inspection, a repair or an emergency pump-out in Cherokee, Forsyth or Pickens County? Call or text 404-637-9017. 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