Water Leak Detection and Burst Pipe Repair in Canton and Ball Ground, GA
Find the leak first. Then fix only what is leaking.
Most water leaks in a Cherokee County home are hidden: inside a wall, above a ceiling, under a sink cabinet, behind a water heater, or in a pipe that froze last January and has been weeping since. Performance Plumbing locates leaks with pressure testing, thermal imaging and acoustic listening equipment, then repairs the section that failed instead of opening walls to look. No service call fee for the visit, the leak located and shown to you, and a flat rate quote in writing before any repair starts. For a pipe that has burst, a real person answers 24 hours a day.
What we do
- Leak detection for leaks you can hear or see the damage from but cannot find: walls, ceilings, floors, crawl spaces and attics.
- Burst pipe repair, including frozen and split lines after a hard freeze, and the pipe insulation that keeps it from happening again.
- Pinhole leak repair in copper that has started to pit, and the honest conversation about whether the rest of the line is next.
- Fixture and supply line leaks at toilets, sinks, tubs, showers, washing machines, refrigerators and water heaters.
- Pressure problems: pressure reducing valve replacement when high pressure is what is splitting the pipes.
- Slab, yard and main line leaks handled on their own pages: slab leak repair for under the foundation, water line repair for the line from the meter.
The signs you have a hidden water leak
- A water bill that jumped with no change in how you live.
- A stain on a ceiling or wall that grows, or paint that bubbles.
- Warped flooring, cupped hardwood or loose tile.
- A musty smell, or mold on a wall or baseboard with no obvious source.
- The sound of dripping or running water when every fixture is off.
- Low water pressure at every tap.
- Water in the crawl space or standing water in the basement after dry weather.
The meter test tells you whether the leak is real: shut every fixture off, read the water meter, wait thirty minutes, read it again. If it moved, water is leaving the system somewhere, and we can find where.
If a pipe has burst, do this first
Shut off the main water valve, usually where the line enters the house or at the meter by the street, and open the lowest faucet in the house to drain the pressure. Turn off the water heater if the water has stopped flowing to it. Move what you can away from the water and call. A real person answers 24 hours a day, and a burst pipe is a same day call. The damage from a burst line is measured in minutes, not days, and the valve is the only thing that stops it.
Why pipes leak in Cherokee County homes
Hard freezes split pipes in crawl spaces, garages and exterior walls, and the leak often does not show until the thaw. High street pressure with a failed pressure reducing valve hammers every joint in the house. Copper from the 1970s through the 1990s pits from the inside and pinholes, one after another. Polybutylene cracks at the fittings. Supply lines to toilets and washing machines fail without warning. And builders tucked pipes behind walls where a nail from a picture hanger or a baseboard can find them years later. The repair is rarely the hard part. Finding the leak without destroying the wall is.
How we find a leak without tearing out walls
We isolate the hot and cold sides and pressure test each to confirm a leak and narrow it to one side. Thermal imaging shows the cold or warm track of water behind drywall and ceilings. Acoustic equipment hears the leak through the wall. Then we open one small section where the leak actually is, repair it, and leave the patch ready for your painter. You see the leak before anything is cut.
What leak repair costs, and why we do not print a number
A supply line under a sink is a very different job from a pinhole in a ceiling line or a frozen pipe in an exterior wall. We locate the leak, show you, and give you one flat rate quote with nothing added later. There is no service call fee for the visit. If the leak turns out to be the third in the same copper, we will tell you honestly whether repiping is the better spend.
Where we find and repair leaks
We work out of Ball Ground and cover Cherokee County every day: Canton and BridgeMill, Holly Springs, Hickory Flat, Woodstock, Waleska and Ball Ground itself, plus Jasper and Big Canoe in Pickens County and the Cumming side of Forsyth County. Kennesaw and Milton when the schedule allows. We are not the right call for Atlanta, Pooler or Hinesville, whatever the search result said.
Why Cherokee County homeowners call Performance Plumbing for leaks
- Located before anything is cut. Pressure test, thermal imaging and acoustic listening, then one small opening in the right place.
- Burst pipes are a same day call, and a real person answers at 2am.
- No service call fee and free in person estimates. We look first, quote second, and the quote is flat rate.
- Licensed and insured, Georgia Master Plumber license MP210684, serving Cherokee County since 2015.
- Drug tested and background checked technicians in marked trucks.
- 119 five star Google reviews and a real person answering 24 hours a day at 404-637-9017.
Water leak questions, answered
How do I know if I have a hidden water leak?
Run the meter test: all fixtures off, read the meter, wait thirty minutes, read it again. If it moved, you have a leak. A rising bill, a growing stain, a musty smell or the sound of water when nothing is on are the other tells.
How do you find a leak inside a wall?
Pressure testing to confirm and narrow it, thermal imaging to see the water track behind the drywall, and acoustic listening to hear it. We open one small section where the leak is, not a wall to look.
My pipe burst. What do I do right now?
Shut off the main water valve, open the lowest faucet to drain pressure, turn off the water heater, and call. A real person answers 24 hours a day and a burst pipe is a same day call.
Why do pipes burst in a freeze?
Water expands as it freezes and splits the pipe, usually in a crawl space, garage or exterior wall. The leak often shows at the thaw, not the freeze. We repair the pipe and insulate the run so it does not happen again.
Is a slow drip worth fixing?
Yes. A slow leak inside a wall feeds mold and rots framing for months before the stain shows, and a dripping supply line can let go completely without warning. Small leaks are cheap to fix and expensive to ignore.
Do you charge a service call fee?
No. We come out, look at the problem, and give you a flat rate quote before any work starts. If you decide to hold off, you owe us nothing.
Will my homeowners insurance cover a water leak?
Policies vary. Many cover sudden damage, such as a burst pipe, and not long term seepage. We document the leak and the repair so you have what the adjuster needs either way.
Is the leak under my house or in the yard your job too?
Yes, on their own pages. A leak under the foundation is a slab leak, and a leak between the meter and the house is a water line leak. Same crew, same no service call fee.
Can you fix a leak the same day?
Usually. Active leaks and burst pipes are treated as same day calls, and most repairs are done on the first visit once the leak is located.
Which areas do you cover?
All of Cherokee County, including Ball Ground, Canton, Holly Springs, Hickory Flat, Woodstock and Waleska, plus Jasper and Big Canoe in Pickens County and the Cumming area in Forsyth County.
A stain that is growing, or a pipe that just let go? Call or text 404-637-9017. A real person answers 24 hours a day, there is no service call fee, and we locate the leak before anyone opens a wall.